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Improving health literacy can prevent 1 million hospital visits a year.

Let's work together.

Assess

We use the Enliven Health Literacy Resource to understand gaps and health literacy improvement opportunities. The resource outlines 10 attributes of a health literacy organization that focus on the ease people have in finding, understanding and using health information and services.

Plan

We can create improvement plans that integrate health literacy best practices into areas of staff training, patient education and internal and external communications, along with recommended resources and tools.

Train

Our Health Literacy 101 and Lunch & Lit sessions are offered online or in person and customized for your staff. Training can also be customized for your teams and include topics like using plain language, teach-back techniques, cultural competency and design best practices.

Communicate

Our team can develop your health-literature to ensure all healthcare communications meet health literacy standards. From digital to print, external and internal, we'll ensure your materials are easy to find, understand and use.

For more information about our services, get in touch today.

About us

 

Organizational health literacy ensures that people can:

find health information,

understand health information, and

use health information to make decisions for themselves and their families in a more equitable way.

 

With more than 30 years of experience in healthcare communications, adult learning and leadership, our team understands the impact of health literacy on organizations and the communities they serve.

 

Our experts are certified Health Literacy Specialists (HLS) with credentials from The Institute for Health Advancement.

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Our services help organizations improve healthcare equity, access and outcomes.

We're experts in organizational health literacy.

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